Our AML and Verification Policy
This page explains, in plain terms, how we meet our anti-money-laundering and counter-terrorism-financing obligations under our Anjouan licence, and exactly what identity verification means for you as a player at Limitless Casino.
Our AML Commitment Under Anjouan Law
Limitless Casino operates under licence ALSI-202501014-FI8, issued by the Anjouan Offshore Financial Services Authority, and our operator is Limitless Gaming Ltd. That licence binds us to the Anti-Money Laundering and Countering the Financing of Terrorism regulations of our licensing jurisdiction, and we treat those obligations as a floor, not a ceiling.
In practice this means we run a risk-based programme: we assess every account against defined risk factors, we train our compliance staff on Anjouan requirements, and we file suspicious matter reports to the relevant authority when activity meets the reporting threshold. We launched in 2025 with these controls in place from day one, and we review them at least annually.
When We Verify Your Identity
Verification triggers
We verify your identity at three points: when you register an account, before your first withdrawal, and at any point your cumulative deposits or betting activity crosses internal risk thresholds. Registration checks are electronic and usually finish within minutes; full document verification kicks in before money leaves your account.
Under our licence conditions, no withdrawal is released until your Know Your Customer file is complete. This is not a discretionary step we apply to some players and skip for others; it applies to every account, including crypto accounts.
- Government-issued photo ID: passport, national ID card or driver licence, valid and undamaged
- Proof of address: utility bill, bank statement or official government correspondence dated within the last 90 days
- Payment method verification: card photo showing the first six and last four digits, e-wallet account screenshot, or a small confirmation deposit from your crypto wallet
How Verification Works Step by Step
From upload to clearance
Verification runs through the Documents section of your account. Upload clear, colour photos or scans with all four corners visible and no cropping. Our compliance team reviews files in the order they arrive, and standard processing takes up to 48 hours, although most files clear well inside that window.
While a file is under review we may ask follow-up questions or request a supplementary document, for example a second proof of address. Responding promptly is the fastest route to clearance, and we will tell you precisely what is missing rather than leaving you guessing.
- Log in and open the Documents tab in your profile
- Select the document type requested and upload the file
- Wait for review, which takes up to 48 hours in standard cases
- If we need more, we email you and flag the item in your account
- Once cleared, your withdrawal queue opens and processing begins
How we protect your documents
Files travel over an encrypted connection, sit on access-controlled storage, and only members of our compliance team with a documented business need can open them. We never sell, rent or share your identity documents with third parties for marketing, and we do not ask for documents over live chat or email; all uploads go through the secure portal only.
When We Ask About Source of Funds
If your deposit pattern sits outside what your verified profile suggests, we may ask where the money came from. Typical triggers include a single large deposit, a run of deposits that materially changes your annual turnover with us, or betting behaviour that looks inconsistent with your stated circumstances.
We are not judging how you earn; we are documenting that funds reaching our platform have a legitimate origin. A payslip, salary bank statement, business revenue record, sale contract, dividend statement or inheritance paperwork is usually enough. We review source-of-funds evidence against the deposit amount and keep it on file with the rest of your verification record.
How We Monitor Your Transactions
Deposits, withdrawals and limits
Every deposit and withdrawal passes through automated screening that flags structuring, rapid deposit-to-withdrawal cycling without meaningful play, and third-party payment attempts. Where possible, we return withdrawals through the same method you used to deposit, and where a method cannot receive funds we route to a verified alternative in your name only.
The minimum deposit and minimum withdrawal are both AUD 30. Withdrawals are capped at AUD 8,000 per day and AUD 32,000 per month, and crypto payouts complete within an hour while e-wallet and card payouts take 1 to 3 business days. Third-party deposits are declined outright: funds must come from an account or wallet held in your own name.
What Happens If Verification Fails
Suspension and closure
If you do not supply requested documents within the timeframe we give you, we suspend withdrawals first and gameplay second. The account stays open so you can upload the missing items, and the suspension lifts as soon as your file is complete.
Where documents are refused because they are invalid, inconsistent or connected to another person, we close the account. In that case we refund your deposit balance through a verified payment method in your name, minus any amount already played, and we may be obliged to report the matter to the Anjouan authority. Fraudulent documents, multiple accounts and identity misuse fall into this category, and such accounts are permanently barred.
If money laundering is suspected, our licence requires us to freeze the funds, refrain from tipping you off, and file a report with the competent authority before any further action is taken.
How Long We Keep Your Documents
We retain verification records, transaction logs and source-of-funds evidence for five years after your account closes. This is the retention period set by Anjouan AML regulations, and it exists so that records remain available if the authority investigates past activity.
After the retention period expires, we delete or irreversibly anonymise your documents. If you want a copy of what we hold while your account is active, contact our compliance team and we will action your request under our data protection procedure.
Frequently Asked Questions
Do I need to complete verification before I can deposit?
No. Registration-level checks are electronic, and you can deposit and play once your account is open. Full document verification is required before your first withdrawal and at any later risk threshold.
How long does verification take at Limitless Casino?
Up to 48 hours for standard files, and usually faster. If a document is unclear or we need a second proof of address, we contact you directly with specifics.
Can I withdraw to a different method than I deposited with?
We return funds to the original method wherever possible. If that method cannot receive payouts, we release the withdrawal to another verified account or wallet held in your own name.
Why was my account suspended after a large deposit?
Large or unusual deposits can trigger a source-of-funds review. Upload evidence such as a payslip or bank statement and the suspension is reviewed; it is not an accusation, just our licence-required due diligence.